Shipping policy

Shipping Policy

Shipping Policy – Retro Stuff S2

Thank you for shopping with Retro Stuff S2!

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

We occasionally offer free shipping promotions, which will be clearly advertised on our website.

Estimated Delivery Times

Australia

• Standard Shipping: 5–10 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or peak shopping periods.

Order Tracking

All orders include tracking where available.

You will receive tracking details via email once your order has shipped.

Multiple Packages

As we work with multiple suppliers, your order may arrive in separate packages and at different times.

Incorrect Address Information

Please ensure your shipping address is correct before placing your order.

Retro Stuff S2 is not responsible for orders shipped to incorrectly entered addresses.

Lost, Delayed, or Damaged Parcels

If your order is significantly delayed, lost, or arrives damaged, please contact us within 14 days of the expected delivery date.

We will work with the shipping carrier to investigate and provide a suitable resolution.

Customs & Import Duties

International customers may be responsible for customs duties, taxes, or import fees charged by their local government. These charges are not included in the product price or shipping cost.

Contact Us

For any shipping related questions, please contact:

Email: retrostuffs2@gmail.com

We aim to respond within 1–2 business days.